Returns & Exchanges

At Canapuff, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. If your new pieces don't fit perfectly or meet your expectations, our streamlined return process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the original items with all tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand your package to the designated courier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.